Winter is the time when many trailer boat owners think about maintenance and getting outboard motors ready for spring.
The Sportcraft team from left; Roger Beachamp, Spottie Guinness, Philip Green, Graham Raubenheimer, Drew Nation, Jamie Black, Jayson Hurley. Absent Marc Bonney, Ash Barrie, Wayne Kennedy.
While there are a lot of people around able to service or repair an outboard motor, only authorised service centres can undertake works without voiding the engine’s warranty.
And when an outboard can cost between $20,000 to $35,000, going outside the authorised service network can cost. New engines generally require a regular 12 monthly service to keep their warranty.
For Mercury, Mercruiser and Honda engine owners, Sportcraft Marine Ltd is the only workshop in the Western Bay of Plenty that can do it to retain the warranty.
If a mercury or Honda outboard is in the warranty period – for example less than 5 years old - and you get it serviced by anyone other than Sportcraft Marine the outboard’s warranty will be void.
With Mercury products, the servicing has to be registered online on an Australasian database. As well as guaranteeing the warranty, it provides a permanent service record for any technician who cares to look.
“If they want to remain in warranty they have to get their outboards serviced every year,” says Sportcraft director Jamie Black.
Sportcraft Marine has an excellent service department with four bays opening onto the yard. The service department is presided over by Graham Raubenheimer, who has 18 years experience with boats. Sportcraft also employs the most experienced Mercruiser technician in Australasia - Marc Bonney.
Service checks are not just a quick once over. All the big and small jobs are looked at, from replacing the gearbox bungs to inspecting the outboard thermostats. Outboards are also connected to Mercury and Hondas’ exclusive computer system to check for factory updates and improvements.
“We don’t want the customer to have a limited time on the water for the sake of a small item, this creates a false economy,” says Jamie.
Sportcraft Marine’s business style obviously works, and has gained international recognition, as it’s the only NZ company to ever win Mercury Marine’s Australasia highest service award.
In addition to a service centre, Sportcraft Marine also sells new and used boats and outboards. They have their own range of alloy boats - the Bluefin and Scorpion range – and also sell the Fi-Glass range of GRP boats and Mercury inflatable boats.
The business boasts a well-stocked chandlery, offering everything a boatie might want from oars to fishing charts, VHFs, fishfinders, GPS, safety equipment and a large selection of lifejackets catering for every shape and size - as it’s important the lifejacket fits properly.
So if you are in the area, or just need knowledgeable advice, stop in and see the guys at Sportcraft Marine.
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